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Terms & Conditions


The terms 'Citizen's Yellow Pages' and 'Infoline.com' are used in this document (or agreement) to refer to the website itself and to Citizen Infoline Limited, the company which owns and operates the Infoline.com, www.citizenyellowpages.com & www.citizensindia.com

Citizen's Yellow Pages or Infoline.com, is one of India's leading Yellow Pages & local search service need fulfillment platform. This document covers the terms and conditions under which Citizen's services are provided.

The following demonstrates terms and conditions of use (here-in-after referred to as an "Agreement"), applicable to your use of Infoline.com (hereinafter referred to as "web site"), which promotes, display & demonstrates business between suppliers and buyers globally. It is an agreement between you as the user(s) of the web site (the "User(s)") and Citizen Infoline Ltd. (hereinafter referred to as "CIL").

Before you subscribe to and/or begin participating in or using web site, CIL believes that user(s) have fully read, understood and accept the agreement.

If you do not agree to or wish to be bound by agreement , you may not access or otherwise use the web site.

Use of Infoline.com

Infoline.com acts as just a platform for our members & users to communicate/negotiate/interact for buying, selling and other business services by way of locating companies to trade with via print, web & mobile apps. We use a varied range of information, text, photographs, designs, graphics, images, sound and video clips, animation, content, advertisement and other materials and effects (collectively "Materials") for the search services on all the Platforms. We provide the Material through the Platforms FOR YOUR PERSONAL AND NON-COMMERCIAL USE ONLY.

While every attempt has been made to ascertain the authenticity of the Platforms content, Citizen is not liable for any kind of damages, losses or action arising directly or indirectly, due to access and/or use of the content in the Platforms including but not limited to decisions based on the content in the Platforms which results in any loss of data, revenue, profits, property, infection by viruses etc.

User Eligibility & Agreement

User(s) means any individual or business entity/organization that legally operates in India or in other countries, uses and has the right to use the services provided by CIL. Our services are available only to those individuals or companies who can form legally binding contracts under the applicable law. Therefore, user(s) must not be a minor as per Indian Law, i. e. user(s) must be at least 18 years of age to be eligible to use our services.

User(s), may view, use, copy, and distribute the Materials found on the infoline Platforms for internal, non-commercial, informational purposes only. You are prohibited from data mining, scraping, crawling, or using any process or processes that send automated queries to website. You may not use the Platforms or any of them to compile a collection of listings, including a competing listing product or service. You may not use the Platforms or any Materials for any unsolicited commercial e-mail. Except as authorized in this paragraph, you are not being granted a license under any copyright, trademark, patent or other intellectual property right in the Materials or the products, services, processes or technology described therein. All such rights are retained by CIL, its subsidiaries, parent companies, and/or any third party owner of such rights.

CIL may change, modify, amend, or update this agreement from time to time without any prior notification to user(s) and the amended and restated terms and conditions of use shall be effective immediately on posting. If you do not adhere to the changes, you must stop using the service. Your continuous use of the service will signify your acceptance of the changed terms.

Information You Provide Us / Personal Information

By entering mobile number on Infoline.com for receiving any information or receiving alerts, contacting an advertiser seller / buyer, user(s) gives consent to Citizen Infoline Ltd. and its partners / vendors and sub-partners / sub-vendors to send alerts, contact details, SMS and calls related to user(s) action in our website to the mobile number entered by the user, irrespective of whether the same is on the DNC list or any other such data base. In case user does not want to receive these messages on his / her mobile number, he / she shall not submit his / her mobile number with Infoline.com

Trademarks & Copyrights

Infoline.com is compiled and made available by Citizen Infoline Limited. This compilation is a copyright work. ©2015 CIL. All rights reserved. The reproduction, copying, downloading, storage, recording, broadcasting, retransmission or distribution of any part of this Site is not permitted. Nothing set forth herein shall be construed as granting to you a license under any copyright, trademark, patent or other intellectual property right of CIL or any third party.

The "Infoline.com", "CitizenYellowPages.com", "Citizensindia.com" and "Citizen's Yellow Pages" names and logos and all other related products, service names, design marks and slogans are tradenames, service marks, or registered trademarks of CIL and may not be used in any manner without our prior written consent. All other trademarks and service marks that may appear on the Site are the property of their respective owners.

We do not take responsibility for monitoring the use by others of copyrights, trademarks, patents or other intellectual property of third parties published on the Site. We reserve the right (but shall have no obligation), at our sole discretion, to remove Content, suspend or terminate Site access, or take other appropriate action against users, advertisers or other third parties who infringe the copyright rights of others.

As a publisher of advertisements, we are not in a position to arbitrate trademark disputes between advertisers and trademark owners. Advertisers are responsible for the content they choose to use. Accordingly, we encourage trademark owners to resolve their disputes directly with the advertiser.


Almost all of the content and some of the features on the site are made available to visitors free of charge. However, CIL reserves the right to terminate access to certain areas or features of the web site (to paying or registered users) at any time for any reason, with or without notice. CIL also reserves the universal right to deny access to particular users to any/all of its services/content without any prior notice/explanation in order to protect the interests of CIL and/or other visitors to the web site. CIL reserves the right to limit, deny or create different access to the web site and its features with respect to different user(s), or to change any of the features or introduce new features without prior notice.

CIL withholds the right to temporary or permanent termination of membership of any user for any of the following reasons:

(a) If it concludes that the user(s) have provided any false information in connection with the member account to CIL, or are engaged in fraudulent or illegal activities.

(b) The user(s) breach any provisions of the terms and conditions of use agreement and/or Agreement of web site.

(c) Utilize web site to send spam messages or repeatedly publish the same product information.

(d) Post any material to members that is not related to international trade or business cooperation.

(e) Impersonate or unlawfully use another companies name to post information or conduct business of any form

(f) Any unauthorized access, use, modification, or control of the web site data base, network or related services.

(g) Obtain by any means web site member's user name and/or password.

If CIL terminates user(s) membership, user(s) will not have the right to re-enroll or join CIL under a new account or name unless formally invited to do so by CIL. In any case of termination, no membership charges will be refunded. User(s) acknowledge that inability to use the web site wholly or partially for whatever reason may have adverse effect on its business. User(s) hereby agree that in no event shall the web site be liable to the user(s) or any third parties for any inability to use the web site (whether due to disruption, limited access, changes to or termination of any features on the web site or otherwise), any delays, errors or omissions with respect to any communication or transmission, or any damage (direct, indirect, consequential or otherwise) arising from the use of or inability to use the web site or any of its features.

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